mardi 21 avril 2015

When I try to redirect one of two twilio connected calls to a conference, the call moves to the conference but ends within 2 seconds

The basic issue I am facing is "When I try to redirect one of two connected calls (each is a twilio generated call) to a conference, the call moves to the conference but ends within 2 seconds"

Here are the steps, 1. Customer calls and is put in queue 2. A REST API twilio call is created to agent phone 3. When agent picks up the call then we are queueing into the queue where customer call is present from first step and connects the agent with the queued call (throught twiml) 4. Then through REST api I am trying to put the callsid for customer call to a conference. On doing this the caller is put in conference but after 2 seconds the customer calls ends.

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